Privacy Policy

1. DATA PRIVACY STATEMENT
2. ORDERING PROCESS
3. MEANS OF PAYMENT
4. DELIVERY
5. RETURNS
6. CANCELLATION RIGHTS

 

1. DATA PRIVACY STATEMENT

Daffke is committed to respecting the privacy rights of visitors to its website. This privacy policy explains how we collect, store and use personal data about you when you browse www.daffke.net (the “Website”), shop with us or otherwise provide your personal data to us. It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data.

You must read this privacy policy carefully and we recommend that you print and retain a copy for your future reference. By accessing, browsing or otherwise using this Website, you confirm that you have read and understood this privacy policy.  If you do not want your data to be used as set out in this privacy policy, you should not use this Website.

Questions regarding data protection can be sent to office@daffke.net

This data privacy statement explains modality, extent and purpose of data inquiry and data application of visitors and users ( subsequently summarized as “User”) through Daniela Maria Hirsch, Blücherstraße 42 in 10961 Berlin, Germany (subsequently “Provider”) as responsible for data protection.

Survey of access rates
The Provider gathers data of every access to the site´s content (so-called serverlogfiles). This data contains the name of the Website, date and time of the visit on the Website, transferred data, type and version of browser, operating system of the User, referrer URL (the site visted before), IP-adress and requesting provider.

The Provider only makes use of the protocolled data as anonymised detail and without constructing a user profile. The data is  only used for statistic interpretation, for maintenance and security of the Website according to legal regulations. The Provider reserves the right to add inspection if particular criteria comprise the suspicion of unlawful use.

Survey and use of personal data
The Provider only gathers and uses personal data within the legal regulations or with the User´s consent. Normally the User can identify which data is stored, for example name, mailcontact and message through use of the order-form. Personal data which is given in the process of ordering goods (e.g. name, mailcontact, adress, method of payment) are used by the vendor to process and complete the contract. This data is used confidentially, transmitted in a safe way and not disclosed to third parties who are not part of the ordering-, delivering- or payment-process.

In contact through email the user data will be stored for purpose of processing a request and future information exchange.

The Provider has taken organisational, contractual and technical measures to ensure compliance with data protection law and to prevent random or premeditative manipulation, loss, destruction or access through unauthorized persons.

Third-party policy
User data will only be shared with a third party within the legal boundaries or with the User´s consent. For example this is the case if the transfer of personal data serves to fulfil the contract between Vendor and User (e.g. giving the postal adress after an order in the shop to a forwarding company). We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body. We will not disclose, sell or rent your personal data to any third party, save for any disclosures of your personal data detailed in this policy.

Cookies
This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to “remember” when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online. Some cookies collect information about browsing and purchasing behaviour by people who access this website via the same computer or device.  This includes information about pages viewed, products purchased and the customer journey around a website.

The cookies stored on your computer or other device when you access this website are set by Daffke and suppliers who partner with us to help deliver a high quality website. None of these third parties collect any personal data from which they would be able to identify individual customers.

If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use. The site in general may not operate properly if cookies are switched off.

Receiving Information via Newsletter
Mails with advertorial information about the Provider and the commercial are only sent with the User´s explicit content. Users have the right to opt out of any marketing communications that Daffke may send you. As non-advertorial information classifies news regarding the contract and related issues during privity of contract, information on methods of payment, queries on current orders and equivalent messages.

We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from daffke.net asking you to do so, please ignore it and do not respond.

Google Analytics
The provider uses Google Analytics, a web-analyze-tool of Google Inc. („Google“). Google Analytics uses  “cookies“, textfiles which are stored on the user´s computer to enable a review of the site´s traffic. The information generated by the cookie are generally transferred to and stored at a server of Google in the USA. In case of activated IP-anonymisation on this Website, the user´s IP-adress will be shortened by Google within the member states of the European Union or other associated countries. Only in exceptional cases the full IP-adress will be transferred to a Google server in the USA and shortened there. IP-anonymisation is enabled and active on this website. By order of the Provider Google will use this information to interpret the website´s traffic and activities. Google will not join the data gathered through this website with other Google data. The user can disable the transfer of cookie-generated data (including IP-adress) by downloading and installing the browser-plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Use of Facebook Social Plugins
This online-content uses Social Plugins (“Plugins”) from the social network facebook.com, run by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA  (“Facebook”). The Plugins are recognizable through a Facebook logo (white “f” on blue tile or a thumb-up-symbol) or are indicated through text as “Facebook Social Plugin”. A list of PLugins and their appearance can be found here: https://developers.facebook.com/docs/plugins/.
If the User loads a Website of Daffke which contains such a Plugin, the User´s browser will make a direct connection with the servers of Facebook. The content of the Plugin is sent directly from Facebook to the User´s browser, which will then include it into the Website. Thus the Provider has no influence on the scale of data collected by Facebook and informs the User according to the Providers state of knowledge: through the implementation of the Plugins Facebook receives information about the User´s visit to the Website. If the user is logged into Facebook, his visit to the Website can be matched with his Facebook-account. If a User interacts with the Plugins, the according information will be sent from the User´s browser directly to Facebook to be stored there. If a User is not a member of Facebook the possibility remains that Facebook may research and store his/her IP-adress.
Purpose and scale of data collection, further use and processing plus rights and protective measures can be found in the data protection policy of Facebook: https://www.facebook.com/about/privacy/.
If a User is a registered Facebook-member and would not like Facebook to gather personal data and via this Website and connect it with other existing information, it is necessary to log-out from Facebook and delete related Facebook cookies before visiting Daffke. Another possibility is the blocking of Facebook-Social-Plugins in the browser.

Use of Pinterest-buttons
This Website uses buttons (“Pin It”) from the service Pinterest, http://pinterest.com. With these buttons Users can share content from the Website on “Pinterest-Boards”. If the User loads a Website of Daffke which contains such a button, the User´s browser will make a direct connection with the servers of Pinteresr. The content of the Plugin is sent directly from Pinterest to the User´s browser, which will then include it into the Website. Thus the Provider has no influence on the scale of data collected by Pinterest and informs the User according to the Providers state of knowledge: the transfer of the User´s IP-adress together with the URL of the specific Website will only be used to share the selected content. Further information can be found in the data protection policy of Pinterest at http://pinterest.com/about/privacy/.

Comments and posts
If a User leaves a comment in the blog or other posts their IP-adress will be stored. This takes place due to the Providers security in case of the appearance of unlawful content (such as libel, unlawful political propaganda, etc.).In an event like this the Provider directly could be held responsible for the comment or post, hence the interest in the writer´s identity.

Thitd-party services
This Website contains links to other websites operated by third parties. Please note that this privacy policy applies only to the personal data that we collect through this Website and we cannot be responsible for personal data that third parties may collect, store and use through their website (including microsites). You should always read the privacy policy of each website you visit carefully.

Liability for links
The content of this Website contains links zu external websites, on whose content Daffke has no influence. Therefore we cannot provide liability for these external sources. The respective provider of the site is responsible for that content. The linked websites have been inspected for possible unlawful content at the time we made the link. No unlawful activity could be found, a permanent inspection of external content is not reasonable without particular aspects of infringement of rights. At the notice of infringement of rights we will eliminate links immediately.

Copyright
Every post in Daffke-Blog stands under a Creative-Commons-License (not for commercial use) and can be employed elsewhere with reference to the original source. For content that has not been produced originally by the provider, copyrights of third parties are respected. Most notably third-party-content is indicated as such. If you should become aware of any copyright infringement please give us notice of such an event. In case we gain knowledge of copyright infringement we will remove such conent instantly.

Withdrawal, corrections and updates
The User has the right to retrieve information free of charge and upon request about the personal data which is stored by the Provider. Contact details of the Provider can be found in the imprint of the Website. Additionally the User has the right to have corrections made on false data and to inhibit or delete his own persona data unless other legal obligations interfere.

Changes in the privacy policy
The provider reserves the right to modify this privacy policy due to legal circumstances or to change in service or data processing.

Severability clause
Should one provision of the contract be ineffective, the implementation of the other provisions remains unaffected. The ineffective provision shall be replaced by a provision closest to the original intent in a lawful manner. The same applies for any gap in the contract.

 

2. ORDERING PROCESS

Basket
Select the product you would like to order by clicking the “YES, IT’S THE ONE!” button. Through this your selection will be added to your basket. You can change this selection at any time until in the basket by clicking the red cross left of the product to remove the item or by cancelling the order completely. By clicking the button “PROCEED TO CHECKOUT” you are moving to the next step of the order process.

Checkout
Your data is gathered, processed and used in compliance with the data protection provisions made in the data privacy statement. Other use or or transfer to third parties does not occur. At the checkout please enter your personal data as well as a divergent delivery adress if required. If you have chosen the gift-delivery option, you can leave a message to us about messages you would like to travel with the gift in the field “QUESTONS OR REGARDS?” Please also state a method of payment.
Make sure you have read the terms and conditions as well as the cancellation policy carefully. You can only proceed with placing the order after agreeing to these provisions by placing checks in the fields next to them. By then clicking the button “NEXT” you progress with the order.

Review order & make payment
You receive a detailed overview of your order: the selected items, adress for invoice and delivery and chosen method of payment. Please revise all details. By clicking the button “BUY NOW” you are sending your order to us. You are submitting a legally binding offer.

 

3. MEANS OF PAYMENT

We are offering the following means of payment. Please choose the method most suitable for you. All listed prices are final prices. They include all components such as taxes (VAT, etc.). In special cases transnational delivery could create import duties, taxes, and charges which are payable not to the Vendor but to the local custom authorities. All costs for delivery are included in the sale price.

PayPal
PayPal offers a wide variety of online payment services.

Direct bank transfer
Please transfer the complete amount of your order onto our account:
ACCOUNT HOLDER: Daniela Maria Hirsch
IBAN: DE25430609671120016300
BIC: GENODEM1GLS
BANK: GLS Bank Bochum

 

4.DELIVERY

Prices
The prices shown on the product pages include the value added tax (VAT) and all other price components.

Delivery costs
All costs for delivery are included in the price of every Daffke. An exception ist the gift-delivery which includes a special wrapping and a personal greeting card. Information on our gift-service can be found here.

Delivery
We deliver worldwide. Daffke cannot be ordered or delivered through cash on delivery.

 

5. RETURNS

The modalities in this paragraph are not obligatory to exercise the right to revoke as stated in the cancellation rights (paragraph 6).

Before making returns we kindly ask customers to announce the back-post to the Vendor via mail to retour@daffke.net. By doing so the Vendor can coordinate the return process as quickly as possible.

Customers are requested to mail the goods as a prepaid parcel back to the Vendor and to hold on to the postal slip.

We would like customers to avoid damaging or soiling of the goods. Ideally the items should be returned in the original packaging with everything that belongs to the product. If the original wrapping is no longer available an equally suitable packaging should be used to sufficiently protect against damage through transportation. This also limits the possibility of claims for compensation due to inadequate packing.

 

6. CANCELLATION RIGHTS

Consumer is every natural person entering into a legal transaction for non-commercial purposes and without relation to a professional use or background.

Right of revocation
You have the right to revoke this contract within 14 days without stating a cause. The period of 14 days starts on the day you or an authorized third person who is not the carrier of the goods have received the delivery and thus taken possion of the product.  To exercise your cancellation rights you have to inform

Daniela Maria Hirsch
Blücherstraße 42
10961 Berlin – Germany
retour@daffke.net

by means of a straightforward declaration (e.g. a postal letter or email) about your decision to revoke this contract. You can use the enclosed cancellation form but this is not obligatory. To protect the time-limit for revocation it is sufficient to give notice that the right to revoke is being excercised before the set period of time ends.

Succession of Revocation
If you revoke this contract we have to return all payments that have been received from you immediately and no later than 14 days after the day your declaration to revoke has reached us. To return the payment we use the same means of payment that has been used in the original transaction of the order unless it has specifically agreed otherwise. In no case will there be charges due to the payment return. We are entitled to withhold the refund until the goods have been returned to us or until you have made proof of a return mailing depending on whichever happens first. You need to return the goods immediately and in any case latest within 14 days after notification to revoke. The time-limit is intact if you have posted the goods bevore the time of 14 days ends.

The immediate expense for the return mail is carried by you.

You are only liable for a loss in value of the returned good if this is caused by a handling on your side which is not related to proving the quality, condition and functionality of the product.

Template for revocation

In case you want to revoke the contract you can use the following phrases as a template. You can print, copy and also make additions. Then send it to

An Daffke – Daniela Maria Hirsch
Blücherstraße 42
10961 Berlin – Germany
retour@daffke.net
0049-1523-8247510

Hereby I/we (*) revoke the contract about the purchase of the following goods:

Ordered on (*)/ received on (*)

Name of Customer(s)
Adress of Customer(s)

Signature of Consumer(s) (only if handed in on paper)

Date
—————————————
(*) Delete as applicable

Exclusion and curtailing of cancellation rights

The right to revoke does not exist with contracts
– to deliver goods which are not pre-fabricated and which have had an individual choice or determination by the customer crucially included in the production process or for goods which are clearly intended to suit the customer’s personal needs.

The right to revoke curtails with contracts
– to deliver sealed goods which are unsuitable for return due to health and hygiene regulations if the selad packaging has been removed after delivery.
– to deliver goods if these are due to their nature inseperably diffused with other goods after the shipment.

Last modified: 30th October 2014